中国全科医学 ›› 2022, Vol. 25 ›› Issue (22): 2782-2789.DOI: 10.12114/j.issn.1007-9572.2022.0009

• 论著·中青年家庭医生签约服务研究 • 上一篇    下一篇

中青年楼宇人群的家庭医生签约服务需求满足状况及影响因素研究

徐健1, 姚岗2, 潘文雷3, 戴芳芳4, 黄倩5, 刘蕊6, 李欣7, 周良8, 黄蛟灵8,*()   

  1. 1215400 江苏省太仓市沙溪镇直塘卫生院
    2215400 江苏省太仓市城厢镇社区卫生服务中心
    3215400 江苏省太仓市高新区社区卫生服务中心
    4215400 江苏省太仓市第一人民医院消化内科
    5200122 上海市浦东新区潍坊社区卫生服务中心
    6200072 上海市,同济大学附属第十人民医院
    7200092 上海市,上海交通大学医学院附属新华医院康复科
    8200025 上海市,上海交通大学医学院公共卫生学院
  • 收稿日期:2022-02-08 修回日期:2022-05-24 出版日期:2022-08-05 发布日期:2022-06-23
  • 通讯作者: 黄蛟灵
  • 徐健,姚岗,潘文雷,等. 中青年楼宇人群的家庭医生签约服务需求满足状况及影响因素研究[J]. 中国全科医学,2022,25(22):2782-2789.[www.chinagp.net]
    作者贡献:黄蛟灵负责文章的构思与设计、数据分析;黄倩、刘蕊、周良负责文章的可行性分析;姚岗、潘文雷、戴芳芳、李欣负责文献/资料收集与整理;徐健撰写论文,负责文章的质量控制及审校。
  • 基金资助:
    国家自然科学基金资助项目(71904145); 上海市科技创新行动计划软科学重点项目(21692190200,22692192300); 上海市交通大学医学院科技创新项目-人文社科类(WK2102); 上海市交通大学中国医院发展研究院2022年度医院管理建设项目(CHDI-2022-B-31); 上海市交通大学新进教师启动计划(19X100040062)

Prevalence of Met Needs for Contracted Family Doctor Services and Associated Factors in Young and Middle-aged Office Building Occupants

Jian XU1, Gang YAO2, Wenlei PAN3, Fangfang DAI4, Qian HUANG5, Rui LIU6, Xin LI7, Liang ZHOU8, Jiaoling HUANG8,*()   

  1. 1Shaxi Town Zhitang Health Center, Taicang 215400, China
    2Chengxiang Community Health Center, Taicang 215400, China
    3High-tech Zone Community Health Center, Taicang 215400, China
    4Department of Gastroenterology, the First People's Hospital of Taicang City, Taicang 215400, China
    5Pudong New District Weifang Community Health Center, Shanghai 200122, China
    6Tenth People's Hospital of Tongji University, Shanghai 200072, China
    7Department of Rehabilitation, Xinhua Hospital Affiliated to Shanghai Jiao Tong University School of Medicine, Shanghai 200092, China
    8School of Public Health, Shanghai Jiao Tong University School of Medicine, Shanghai 200025, China
  • Received:2022-02-08 Revised:2022-05-24 Published:2022-08-05 Online:2022-06-23
  • Contact: Jiaoling HUANG
  • About author:
    XU J, YAO G, PAN W L, et al. Prevalence of met needs for contracted family doctor services and associated factors in young and middle-aged office building occupants[J]. Chinese General Practice, 2022, 25 (22) : 2782-2789.

摘要: 背景 上海市正逐步将家庭医生签约服务拓展至楼宇功能社区,目前中青年楼宇人群的服务需求满足状况尚不知晓。研究中青年楼宇人群的家庭医生签约服务需求满足状况,分析其影响因素,可以为制定和调整家庭医生楼宇服务相关政策提供参考。 目的 探讨中青年楼宇人群的家庭医生签约服务需求满足状况,并分析其影响因素。 方法 于2019年12月至2020年12月,在上海市虹口区、浦东新区、静安区采用典型抽样法抽取楼宇,在选中楼宇内采用整群随机抽样法抽取中青年人群(18~59岁)开展问卷调查,共回收有效问卷2 272份,本研究以其中有家庭医生服务利用经历的1 137例受试者为研究对象。涉及的主要调查内容为受试者的社会人口和经济学特征、健康状况、对家庭医生签约服务的了解度及家庭医生签约服务需求满足状况(包括基本服务需求、个性化服务需求两方面,均采用Likert 5级评分法)。采用多元有序Logistic回归分析中青年楼宇人群家庭医生签约服务需求满足状况的影响因素。 结果 39.61%(425/1 073)的受试者表示家庭医生签约服务比较满足/完全满足其基本服务需求,39.01%(419/1 074)的受试者表示家庭医生签约服务比较满足/完全满足其个性化服务需求。多元有序Logistic回归分析结果显示:户籍、职业类别、年收入、自评健康状况、对家庭医生"1+1+1"签约服务了解度、对家庭医生信任度、对家庭医生服务能力评价是中青年楼宇人群基本服务需求满足状况的影响因素(P<0.05);性别、年收入、患慢性病情况、对家庭医生"1+1+1"签约服务了解度、对家庭医生团队组成了解度、对家庭医生服务能力评价是中青年楼宇人群个性化服务需求满足状况的影响因素(P<0.05)。 结论 约40%的楼宇人群认为家庭医生签约服务能够满足其基本服务需求/个性化服务需求,主要影响因素可概括为楼宇人群的社会经济状况、健康状况、对家庭医生签约服务的认知度、家庭医生的服务能力4个方面。建议加强对家庭医生签约服务的宣传,并针对楼宇人群特点和差异化需求,为其定制个性化的服务方案;同时,着力提升家庭医生服务能力,丰富签约服务内涵。

关键词: 家庭医生签约服务, 中青年楼宇人群, 卫生服务需求, 影响因素分析, 上海

Abstract:

Background

Shanghai is gradually expanding the supply of family doctor contract service to building functional communities, but the prevalence of met needs of such services in young and middle-aged office building occupants is still unknown, and relevant studies on the prevalence and associated factors could inform the development and improvement of policies regarding building-based family doctor services.

Objective

To explore the prevalence of met needs for contracted family doctor services and associated factors in young and middle-aged office building occupants.

Methods

A questionnaire survey was implemented from December 2019 to December 2020 in the setting of office buildings selected by typical sampling from Hongkou District, Pudong New District and Jing'an District of Shanghai. Among the young and middle-aged occupants (n=2 272, 18-59 years old) selected from the buildings by use of cluster random sampling to attend the survey, 1 137 with an experience of using contracted family doctor services were determined as the participants. The survey involved four aspects, including sociodemographic and economic characteristics, health status, understanding level of contracted family doctor services, and met needs of these services (containing essential and personalized service needs assessed using a 5-point Likert scale). Multinomial and ordinal Logistic regression was used to analyze factors associated with met needs of contracted family doctor services.

Results

The prevalence of having needs of essential family doctor services considerably/completely met was 39.61% (425/1 073). And that of having needs of personalized family doctor services considerably/completely met was 39.01% (419/1 074). Multinomial and ordinal Logistic regression analysis revealed that registered place of household (Shanghai or not), occupation, annual income, self-rated health, understanding of the "1+1+1" type of contracted family doctor services, level of trust in family doctors, and evaluation of family doctors' service capabilities were associated with met needs of essential family doctor services (P<0.05). Sex, annual income, chronic disease prevalence, understanding of the "1+1+1" type of contracted family doctor services and the composition of a family doctor team, as well as evaluation of family doctors' service capabilities were associated with met needs of personalized family doctor services (P<0.05) .

Conclusion

The prevalence of self-reported met needs of essential or personalized family doctor services in the young and middle-aged office building occupants was about 40%, which was associated with sociodemographic and economic characteristics, health status, understanding level of contracted family doctor services, and self-assessed family doctors' service capabilities. It is recommended to improve the publicity of the system of contracting family doctor services, customize personalized service plans according to the characteristics and differentiated needs of the population, improve the family doctor's service capabilities and enrich the services.

Key words: Contracted family doctor services, Young and middle-aged office building occupants, Health services needs and demand, Root cause analysis, Shanghai