关键词: 家庭医生, 团队互动, 工作绩效, 任务监测, 凝聚力, 人际信任

Abstract: Background Promoting the high-quality development of family physician-contracted service is an inevitable trend of deepening the reform of the medical and healthcare system in the new situation. How to strengthen the construction of family physician teams and promote the improvement and efficiency of contracted service has become an urgent problem to be solved. Objective To investigate the team interaction of family physician team member, and to explore the impact of family physician team member interaction on job performance. Methods From October to December 2021, a questionnaire survey was conducted on 593 family physician team members in Qianjiang, Hubei and Changsha, Hunan by combining the convenience sampling and cluster random sampling. The scores of each dimension of family physician team members' interaction were analyzed, and hierarchical linear regression was used to verify the impact on job performance. Results There were differences in the scores for the dimensions of team interaction and job performance of family physician team members with different characteristics. The task monitoring dimension of interactive behavior significantly and positively affected job performance (β = 0.201, P < 0.001), the cohesion dimension significantly and positively affected job performance (β = 0.255, P < 0.001), and the interpersonal trust dimension significantly and positively affected job performance (β = 0.236, P < 0.001). Conclusion The family physician team members have a higher overall score for team interaction; the three dimensions of team interaction, task monitoring, cohesion and interpersonal trust, has a positive impact on job performance. It is recommended to optimize the structure of the family team interaction team and strengthen the management of family team interaction team members' interaction.

Key words: Family physician, Team interaction, Job performance, Task monitoring, Interpersonal trust, Cohesion