中国全科医学 ›› 2026, Vol. 29 ›› Issue (13): 1654-1659.DOI: 10.12114/j.issn.1007-9572.2023.0761

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北京市地方标准视域下一级医院医疗过错根原因分析及改进措施建议

赵铁夫1, 许学敏1, 王娜1, 彭洁1, 田雪迪1, 张波1, 冯岩1, 马涵英1,*(), 刘凯2, 刘欢欢2   

  1. 1.100029 北京市,首都医科大学附属北京安贞医院
    2.100034 北京市华卫律师事务所
  • 收稿日期:2025-10-10 修回日期:2025-12-28 出版日期:2026-05-05 发布日期:2026-04-14
  • 通讯作者: 马涵英

  • 作者贡献:

    赵铁夫负责全文的构思与设计;王娜、彭洁、田雪迪、张波、冯岩、刘欢欢负责数据收集、整理和录入书籍库;许学敏、刘凯负责根原因分析;赵铁夫、马涵英对文章整体负责。

  • 基金资助:
    首都全科医学研究专项(22QK14)

Analysis of the Root Causes of Medical Errors in Primary Hospitals under the Perspective of Local Standards in Beijing and Suggestions for Improvement Measures

ZHAO Tiefu1, XU Xuemin1, WANG Na1, PENG Jie1, TIAN Xuedi1, ZHANG Bo1, FENG Yan1, MA Hanying1,*(), LIU Kai2, LIU Huanhuan2   

  1. 1. Beijing Anzhen Hospital, Capital Medical University, Beijing 100029, China
    2. Beijing Hua Wei Law Firm, Beijing 100034, China
  • Received:2025-10-10 Revised:2025-12-28 Published:2026-05-05 Online:2026-04-14
  • Contact: MA Hanying

摘要: 背景 一级医院在医患纠纷的调解和处理中,多数案例中都会认定医方在诊疗行为中存在过错,而及时发现并减少或杜绝医疗过错的发生是医疗机构和卫生行政主管部门工作中的重要责任。促进一级医院医疗质量的改进与提升有着特别重要的意义。北京市地方标准《医疗行为关键控制点编码规范》的颁布使分析一级医院医疗过错标准化根原因成为可能。 目的 探讨北京市地方标准视域下一级医院医疗过错的根原因及医疗质量提升改进措施。 方法 收集北京市各级人民法院2019—2022年出具以医疗损害为案由的涉及北京市一级医院医疗过错的判决书作为研究对象,应用北京市地方标准《医疗行为关键控制点编码规范》作为依据进行医疗过错根原因的归纳分析,给出医疗质量提升的改进措施。 结果 2019—2022年北京市各级人民法院以医疗损害为案由,涉及北京市一级医院的判决/裁定书中认定医院诊疗行为中存在过错的共127件。在各项根原因中,占据首位的是医患沟通不畅(32件,25.2%),此后依次是治疗方案欠稳妥(31件,24.4%)、病历书写欠缺(23件,18.1%)和超范围执业(17件,13.4%)。不同医院类别的超范围执业过错占比情况比较,差异有统计学意义(P<0.05);组内两两比较结果显示,三级医院的超范围执业过错占比情况高于一级医院、二级医院(P<0.016)。 结论 北京市地方标准视域下一级医院医疗过错主要根原因是医患沟通质量欠佳、治疗方案的制订欠稳妥、病历书写不规范和超范围执业,有针对性地加以改正能够改善一级医院的医疗质量,维护医患双方的合法权益。

关键词: 临床管理, 地方标准, 一级医院, 医疗过错, 根原因, 改进措施

Abstract:

Background

In the mediation and handling of doctor-patient disputes in primary hospitals, in most cases, it is recognized that the medical party has made mistakes in the diagnosis and treatment behavior. It is an important responsibility for medical institutions and health administrative authorities to promptly detect and reduce or eliminate the occurrence of medical errors. Promoting the improvement and enhancement of medical quality in primary hospitals is of special significance. The promulgation of the local standard "Code Specification for Key Control Points of Medical Behavior" in Beijing has made it possible to analyze the root causes of standardization of medical errors in primary hospitals.

Objective

To explore the root causes of medical errors in primary hospitals under the perspective of local standards in Beijing and measures for improving medical quality.

Methods

We collected judgments from various levels of people's courts in Beijing from 2019 to 2022 regarding medical damage as a cause of action, involving medical errors in first level hospitals in Beijing, as the research object. We applied the Beijing local standard "Code Specification for Key Control Points of Medical Behavior" as the basis to summarize and analyze the root causes of medical errors, and provided improvement measures for improving medical quality.

Results

From 2019 to 2022, there were a total of 127 judgments/rulings involving first level hospitals in Beijing that identified faults in the hospital's diagnosis and treatment behavior, based on medical damage as the cause of action. Among the root causes, the top one was poor communication between doctors and patients (32 cases, 25.2%), followed by unstable treatment plans (31 cases, 24.4%), lack of medical record writing (23 cases, 18.1%), and exceeding the scope of practice (17 cases, 13.4%). The proportion of over-range practice fault in different hospital categories was statistically significant (P<0.05). The pairwise comparison within groups showed that the proportion of over-range practice fault in tertiary hospitals was higher than that in primary hospitals and secondary hospitals, and the difference was statistically significant (P<0.016) .

Conclusion

The main root causes of medical errors in first level hospitals under the perspective of local standards in Beijing are poor communication quality between doctors and patients, unstable formulation of treatment plans, non-standard medical record writing, and exceeding the scope of practice. Targeted correction can improve the medical quality of first level hospitals and safeguard the legitimate rights and interests of both doctors and patients.

Key words: Clinical governance, Local standards, First level hospitals, Medical fault, Root cause, Improvement measures

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