Current Situation of Service Ability in Primary Health Care Institutions and Corresponding Improvement Measures in Wuhan

doi:10.12114/j.issn.1007-9572.2020.00.028

Abstract

Abstract: Due to the emphasis on primary health care and policy guidance at the national level，the infrastructure construction，medical equipment and medical technology in primary health care institutions in Wuhan have been greatly improved in recent years.But primary health care institutions still can not get the trust of urban and rural residents.In view of this，this study summarized the current situation of the service ability in the primary health care institutions in Wuhan and gave a review of the corresponding countermeasures and improvement measures.It was found that the primary health care institutions in Wuhan were lack of standardized business management and rational resource allocation；medical service capacity needed to be further improved，and the grassroots characteristic service needed further construction；the combination of medical and preventive work still needed to be strengthened.It was expected that through continuously improving the service capacity of primary health care institutions，residents' satisfaction and gain of sense in primary health care institutions could be enhanced in order to better promote the formation of hierarchical medical system.

Key words: Primary health care, Community health services, Health services research, Clinical competence, Status analysis, Improvement measure, Wuhan

摘要： 近年来，由于国家对基层医疗卫生服务的重视和政策指导，武汉市基层医疗卫生机构在基础设施建设、医疗设备和医疗技术水平等方面有了很大改善。但目前，基层医疗卫生机构依然得不到城乡居民的信任。鉴于此，本研究从武汉市基层医疗卫生机构服务能力现状分析、基层医疗卫生机构服务能力提升对策及改进措施两个方面进行综述，发现武汉市基层医疗卫生机构存在业务管理规范化不足、资源配置合理性不足、医疗服务能力需要进一步提升、基层特色服务需要进一步建设、医防结合工作仍待加强等现状，期望通过不断提升基层医疗卫生机构的服务能力，来提升居民对基层医疗卫生服务的获得感和满意度，进而更好地促进分级诊疗制度的落实。

关键词: 初级卫生保健, 社区卫生服务, 卫生服务研究, 临床工作能力, 现状分析, 改进措施, 武汉

LI Li. Current Situation of Service Ability in Primary Health Care Institutions and Corresponding Improvement Measures in Wuhan　[J]. Chinese General Practice, 2020, 23(4): 403-408. DOI: 10.12114/j.issn.1007-9572.2020.00.028.
黎黎. 武汉市基层医疗卫生机构服务能力现状及改进措施[J]. 中国全科医学, 2020, 23(4): 403-408. DOI: 10.12114/j.issn.1007-9572.2020.00.028.

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