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    Quantitative Analysis of China's Contracted Family Doctor Service Policies Based on a Three-dimensional Analysis Framework
    SUN Jiaying, LUO Jinping, ZHANG Qianwen, WANG Kang, YIN Wenqiang, CHEN Zhongming, MA Dongping
    Chinese General Practice    2024, 27 (25): 3100-3107.   DOI: 10.12114/j.issn.1007-9572.2023.0741
    Abstract391)   HTML13)    PDF(pc) (1598KB)(160)       Save
    Background

    After being completely promoted for less than seven years, China's contracted family doctor service work still faces a number of development problems. The primary obstacle impeding the work of contracted family doctor service is an inadequate guarantee mechanism. There is an urgent need for scientific and reasonable policies on contracted family doctor service to guarantee the effective development of the work.

    Objective

    To quantitatively analyze the textual content of China's contracted family doctor service policies, to explore the focus and shortcomings of the existing policies, and to provide the basis and reference for the development and optimization of the subsequent contracted family doctor service policies.

    Methods

    Policy texts were collected by visiting the official websites of the China government and the National Health Commission of the People's Republic of China on 2023-01-10, and 15 policy texts on contracted family doctor service from 2015—2022 were selected to construct a three-dimensional analytical framework of policy tools-stakeholders-policy strength, to categorize, code, and analyze the policy documents.

    Results

    Supply-based, demand-based, and environment-based tools accounted for 30.5% (69/226), 19.0% (43/226), and 50.5% (114/226) of the policy tool dimension. Family doctors, contractors, non-contractors, primary medical and health care institutions, hospitals (secondary and above), and the government accounted for 29.2% (123/422), 14.7% (62/422), 9.2% (39/422), 21.3% (90/422), 13.3% (56/422), and 12.3% (52/422) of the stakeholder dimension. The average strength of China's contracted family doctor service policies was 2.2 points. In the cross-dimension of policy tools-stakeholders, the distribution of stakeholders in supply-based and environment-based tools was relatively poor. There were some sub-tools that were absent from the policy tools. In the cross-dimension of policy tools-policy strength, environment-oriented policy instruments were used more often as policy strength increased. In the cross-dimension of stakeholders-policy strength, there were large differences of the policy strength matching scores among various stakeholders. Family doctors had the highest score (311 points) with non-contractors the lowest score (90 points) .

    Conclusion

    From the perspective of policy tools, policy tools should be allocated rationally, with the weight of use continuously adjusted, the internal structure optimized, and the rationality of the distribution of policy tools among stakeholders improved. From the stakeholder's perspective, all stakeholders should be taken into account, their respective positions need to be clarified, and the demand of the non-contractors should be emphasized. From the perspective of policy strength, the policy supervision and management capacity ought to be strengthened to continuously improve the implementation of the policy of contracted family doctor service.

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    The Willingness of General Practitioners to Participate in Graded Diagnosis and Treatment Based on the Fusion Model of TPB and TAM
    CAO Deli, ZHOU Wei, ZHANG Xiufang, JIANG Lin, BAO Xing, SHEN Qinghua
    Chinese General Practice    2024, 27 (25): 3108-3114.   DOI: 10.12114/j.issn.1007-9572.2023.0415
    Abstract261)   HTML8)    PDF(pc) (1632KB)(106)       Save
    Background

    Graded diagnosis and treatment is one of the main goals of medical reform. In 2015, the General Office of the State Council issued the"Guiding Opinions on Promoting the Construction of Graded Diagnosis and Treatment System" (Guo Ban Fa[2015]No. 70), which stated that in 2017, the proportion of diagnosis and treatment in grassroots medical institutions was over 65.0%, but that proportion was 54.2% that year, and in recent years, it has shown an overall downward trend. Previous literature has mostly focused on the demand side (patients) for research, while as one of the suppliers of graded diagnosis and treatment, there have been few surveys on the willingness of general practitioners to participate in graded diagnosis and treatment.

    Objective

    This article aims to take Suzhou City as an example to investigate and study the willingness of general practitioners to participate in graded diagnosis and treatment, analyze its influencing factors, and provide suggestions to improve the willingness of general practitioners to participate in graded diagnosis and treatment, providing reference for formulating policies related to graded diagnosis and treatment.

    Methods

    In June 2022, a multi-stage convenient sampling method was adopted to select 1 451 general practitioners from 175 grassroots medical and health institutions (hereinafter referred to as grassroots institutions) in 4 counties and 6 districts of Suzhou City. A self-developed survey questionnaire was used to conduct the survey. The questionnaire includes the survey of general practitioners' basic situation (demography characteristics), survey of general practitioners' willingness to participate in hierarchical diagnosis and treatment (this part of the questionnaire is based on the expanded model of influencing factors of general practitioners' willingness to participate in hierarchical diagnosis and treatment, which is a fusion model of theory of planned behavior (TPB) and technology acceptance model (TAM) combined with Document retrieval and interview collection content). According to the survey results, use structural equation model SEM analysis to test the influencing factors of general practitioners' willingness to participate in graded diagnosis and treatment, expand the model's fit, and determine the model's fit effect. Exploratory factor analysis was used to calculate the weight (influence) of each influencing factor of general practitioners' willingness to participate in graded diagnosis and treatment, and to build a Relational model of influencing factors of general practitioners' willingness to participate in graded diagnosis and treatment.

    Results

    One thousand four hundred and fifty-one general practitioners participated in this questionnaire survey, and 1 302 valid questionnaires were collected, with an effective rate of 89.73%. The expanded model of influencing factors on the willingness of general practitioners to participate in graded diagnosis and treatment is well fitted. In the influencing factors of general practitioners' willingness to participate in graded diagnosis and treatment, participation attitude, subjective norms, and perceived behavioral control jointly affect the willingness of general practitioners to participate in graded diagnosis and treatment, with weights of 46.22%, 9.75%, and 44.02%, respectively. Perceived benefits and perceived usefulness jointly explain participation attitudes, with weights of 15.14% and 31.08% respectively. Disposable resources and expected resistance jointly explain perceptual behavioral control, with weights of 27.07% and 16.95%, respectively.

    Conclusion

    The degree of recognition of the medical service capabilities of higher-level hospitals by general practitioners, the complexity of referral procedures, and the degree of openness of medical resources from higher-level hospitals to general practitioners have a significant impact on the willingness of general practitioners to participate in graded diagnosis and treatment. It is recommended to strengthen communication and interaction among personnel within the medical association at the administrative, organizational, and personal levels, and use information technology to simplify referral processes and procedures Encourage higher-level hospitals to provide targeted and quantitative access to medical resources such as outpatient number sources and ward beds for general practitioners, and take various measures to increase their willingness to participate in graded diagnosis and treatment.

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    The Financing and Components of Recurrent Health Expenses in Primary Healthcare Institutions in Beijing-based on SHA2011
    XIAO Shanshan, MAN Xiaowei, JIANG Yan
    Chinese General Practice    2024, 27 (25): 3115-3120.   DOI: 10.12114/j.issn.1007-9572.2023.0612
    Abstract799)   HTML2)    PDF(pc) (1418KB)(92)       Save
    Background

    Primary healthcare institutions are the key link in hierarchical diagnosis and treatment, and national policies emphasize the need to deepen the "strong grassroots" reform and play its role as the "bottom of the net".

    Objective

    To understand the development and resource utilization of primary healthcare services in Beijing, and provide policy suggestions for optimizing the resource allocation of primary healthcare institutions in the next step.

    Methods

    Based on SHA2011, a combined method of stratified and simple random sampling was used to select a total of 29 medical and health institutions. A database was formed based on the International Classification of Diseases (ICD-10) coding to complete the accounting of recurrent health expenses in Beijing. The data concerning Beijing health expenses were derived from China Health Statistics Yearbook, Beijing Health Statistics Yearbook, Beijing Municipal Government Healthcare Subsidies Monitoring System, Beijing Public Health Information Center, and so on. The overview, funding sources, and functional flow of health expenses (including treatment service expenses and prevention service expenses) in primary healthcare institutions from 2014 to 2020 were analyzed.

    Results

    The recurrent health expenses for Beijing's primary healthcare institutions increased from 12.231 billion yuan to 32.761 billion yuan, with an average annual growth rate of 15.53%, and its proportion in health expenses increased from 7.93% to 13.61%. The inputs were mainly from medical insurance reimbursement programs and Beijing municipal government subsidies, while the proportion of household health expenses has decreased from 18.65% to 8.30%. The proportion of treatment service expenses fluctuated from 87.49% to 77.73%, mainly consumed by endocrine, traditional Chinese medicine and circulatory system diseases, accounting for more than 60.00% cumulatively. The main population of primary treatment services was elderly patients over 60 years old, and the proportion of expenses increased from 48.92% to 64.31%. The proportion of preventive service expenses fluctuated from 12.51% to 22.27%, and the resources of grassroots preventive services were mainly consumed by preventive services such as traditional Chinese medicine health management, immunization planning, health education, elderly health management, and chronic disease management.

    Conclusion

    The results of hierarchical diagnosis and treatment are initially obvious, and the primary healthcare resources develop rapidly, which plays an important role in the medical and health system of the capital. The government has assumed important funding responsibilities at the grassroots level, the personal burden of residents has declined, the grassroots patients are mainly elderly and chronic non-communicable disease patients, and the prevention service capacity has been continuously improved.

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    Relationship between Effort-reward Imbalance and Job Burnout among Primary Healthcare Workers
    GUAN Yan, LIN Zehua, LUO Zhenni
    Chinese General Practice    2024, 27 (19): 2305-2311.   DOI: 10.12114/j.issn.1007-9572.2023.0251
    Abstract380)   HTML9)    PDF(pc) (1480KB)(147)       Save
    Background

    Currently, primary healthcare staff are under high pressure and prone to effort-reward imbalance and burnout, which hinders the development of primary health services and has not been sufficiently emphasized.

    Objective

    To study the situation of effort-reward imbalance and burnout among primary healthcare workers, and explore the relationship between the two, so as to provide reference for improving burnout among primary healthcare workers.

    Methods

    Primary healthcare workers from primary healthcare institutions (including community health service institutions and township health centers) in 4 streets and 28 townships in Dongguan City, Guangdong Province, were selected for the survey from March to May 2022 using the convenience sampling method. The questionnaire included general information, the Maslach Burnout Inventory-General Survey (MBI-GS) and the Effort-Reward Imbalance (ERI) . With MBI-GS score as the dependent variable, the effort-reward ratio and degree of overload in the effort-reward imbalance model as the independent variables, stratified regression analysis was used to explore the effects of the effort-reward imbalance model on burnout.

    Results

    A total of 347 primary healthcare workers were included, the total score of MBI-GS for primary healthcare workers was (3.72±1.25) . Of the 347 primary healthcare workers, 93.4% were burnout, 76.7% were in effort-reward imbalance, and 35.2% were under a heavy workload. The total MBI-GS score of primary healthcare workers in effort-reward imbalance was higher than those in effort-reward balance (t=-5.20, P<0.001) ; the total MBI-GS score of primary healthcare workers under heavy workload was higher than those under normal or low workload (t=8.08, P<0.001) . The results of multivariate regression analysis showed positive predictive effects of effort-reward imbalance and heavy workload on burnout (b=0.414, 0.109, P<0.05) .

    Conclusion

    The condition of effort-reward imbalance is serious and job burnout is common among primary healthcare workers. The effort-reward imbalance model positively predicts burnout, it is recommended to reduce the workload of primary healthcare workers, improve their work reward and emphasize their psychological health.

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    Qualitative Research on Factors Influencing the Implementation of Integrated Health Services in Community Medical Institutions from the Perspective of Practitioners
    LIU Xiangya, WANG Shiqiang, TANG Min, LI Dan, XIE Zijing, LIU Yao, GAO Mingzhu
    Chinese General Practice    2024, 27 (19): 2312-2318.   DOI: 10.12114/j.issn.1007-9572.2023.0453
    Abstract247)   HTML4)    PDF(pc) (1438KB)(107)       Save
    Background

    Physical and medical integration is essential for promoting the health of community residents and is an important guarantee for the high-quality development of community medical services, and practitioners are the foothold and focus of physical medicine integration services. However, there is currently a lack of relevant research on the impact of community medical institutions in carrying out physical medicine integration services from the perspective of practitioners.

    Objective

    To study the understanding and views of practitioners on how to carry out the integrated service of physical medicine in the community to provide ideas and references for the community to better carry out the integrated service of physical medicine.

    Methods

    In March and April 2023, 11 practitioners from 5 community health service centers in Zhuzhou city, Hunan Province, were selected as survey subjects by means of an objective sampling method. The descriptive research method was adopted to conduct "one-on-one" semistructured in-depth interviews with community practitioners. With the help of the content analysis software Nvivo 12.0, text transcription recording, analysis unit formation, content coding and theme extraction were carried out for the interview content. Finally, the interview data were logically analyzed using descriptive phenomenological analysis to capture GPs' understanding and perceptions of the influences on the development of body-health integration services in the community, and to summarize the themes of the interviews.

    Results

    The factors affecting the development of physical and medical integration services in communities can be summarized into 4 themes and 10 subthemes. There was an urgent need to optimize the service environment for the integration of physical medicine (insufficient site supply, lagging atmosphere, and insufficient publicity) , improve the ability of practitioners (insufficient cognitive ability for the integration of physical medicine and the ability to issue sports prescriptions) , lack of support in community hospitals (lack of training activities related to the integration of physical medicine, insufficient fund allocation and shortage of human resources) , and lack of patient cognition of the integration of physical and medicine (patients have poor cognition of the efficacy of body-medicine integration, and patients have poor cognition of the risk of body-medicine integration) .

    Conclusion

    There are still many shortcomings in the service ability of community practitioners. To promote better development of community integrated services, it is urgent to optimize the service environment of community integrated services, to improve practitioners' integrative cognition ability and exercise prescription ability, to strengthen the support and guarantee of community health service institutions, and to improve patients' awareness of the efficacy and risk of physical and medical integration services.

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    Study on the Status of Consultations in General Medicine Departments in Tertiary Care Hospitals
    ZHAO Zezhou, WANG Jieping, DU Xueping, WU Wei, YAN Wei, LI Qian, GUAN Yajie
    Chinese General Practice    2024, 27 (19): 2319-2323.   DOI: 10.12114/j.issn.1007-9572.2023.0423
    Abstract326)   HTML27)    PDF(pc) (1428KB)(120)       Save
    Background

    The diagnosis and treatment of general practice often involve multi-system and multi-organ diseases, resulting in a large number of consultations. However, there is limited research on the current state of general practice consultation.

    Objective

    This study aims to collect relevant data on general practice consultation at Fuxing Hospital Affiliated with Capital Medical University, a tertiary general hospital and analyze the current situation of general practice consultation to improve the quality of general practice consultation at Fuxing Hospital and provide insights for hierarchical diagnosis and treatment.

    Methods

    The data of general practice consultation in Fuxing Hospital Affiliated to Capital Medical University from 2021 to 2022 were obtained through the hospital information system, and the basic information, consultation departments, consultation reasons, consultation diagnosis, and consultation opinions were classified and summarized.

    Results

    From 2021 to 2022, a total of 1 441 inpatients were admitted to the general practice department at Fuxing Hospital. Among them, 908 inpatients had consultation records. A total of 2 269 in-hospital consultations were issued, 966 consultations were executed while 303 were cancelled. Among the executed consultations, there were 987 males and 979 females. The age ranged from 17 to 101 years old, with an average age of (77.4±13.9) years old. A total of 31 clinical departments were involved, among which the top 6 departments with the most consultations were rehabilitation department, otolaryngology, ophthalmology, dermatology, infectious disease department and psychiatry. The most common diagnoses among these departments included dysfunction, sensorineural deafness, cataract , dermatitis, pulmonary infection and anxiety. The reasons for consultation included formulating initial treatment plans, adjusting current treatment plans, improving specialist examinations, assisting with specialized treatment and conducting specialist evaluations. The consultation treatment opinions can be roughly divided into professional evaluation, improving examinations, clarifying diagnosis, drug therapy, clinical operations, surgical treatment, nutritional therapy and rehabilitation acupuncture.

    Conclusion

    The diagnosis and treatment scope of general medicine includes common diseases and frequently occurring diseases in various systems, with a large demand for consultation. The spectrum of consultation diseases reflects the clinical needs and characteristics of the general medicine department of Fuxing Hospital Affiliated to Capital Medical University. Analyzing the current situation of consultation is conducive to making up for the shortcomings of general medicine, improving the quality of general consultation, and taking the first step towards referral between general medicine and specialists.

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    Establishment of Assessment System for Medical Quality of General Practice in Chongqing General Hospitals
    QIN Yueqi, XIE Bo, ZHANG Yu, FENG Guibo, GONG Fang
    Chinese General Practice    2024, 27 (19): 2324-2329.   DOI: 10.12114/j.issn.1007-9572.2023.0558
    Abstract282)   HTML1)    PDF(pc) (1491KB)(173)       Save
    Background

    General practice (GP) plays a key role in carrying out the"Healthy China initiative", but the standardized medical quality evaluation involved remains incompletely established. The establishment of an appropriate quality evaluation indicator system for GP has to be settled urgently.

    Objective

    To evaluate the medical quality of GP in general hospitals of Chongqing, the medical quality evaluation indicator system for GP is established, and the indicator system would also provide reference for the construction of GP and the research work of Centers for General Medical Quality Control in Chongqing.

    Methods

    The evaluation indexes were formulated in February-April 2022 using the literature analysis method. Based on Delphi method, the indicator system was revised according to the correspondence consultation from 25 general practice experts of 20 general hospitals (including clinical residential training bases) in Chongqing. The final draft was combined with the suggestions of experts from the Center for Medical Quality Control of GP.

    Results

    Among the selected experts, men accounted for 64.0%, and 76.0% had middle or senior titles. Two rounds of experts' consultation responses were 21 and 20 copies respectively, and the experts' authoritative coefficient were 84.00% and 95.24%. Corresponding degree of authority above 0.85. After two rounds of experts' consultation and the suggestions of the quality control center, the medical quality evaluation indicator system of general practice for general hospital was finally established including 5 first-class indexes, 10 second-class indexes and 28 third-class indexes.

    Conclusion

    The evaluation indicator system based on Delphi method is of great significance for standardizing the quality of general practice service in general hospitals, promoting the construction of general practice service in Chongqing and strengthening the supervision of medical quality control center.

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    A Comparison and Analysis of Chinese and German Practices in General Practitioner Training
    JIN Ke, REN Jingjing
    Chinese General Practice    2024, 27 (19): 2330-2335.   DOI: 10.12114/j.issn.1007-9572.2023.0259
    Abstract328)   HTML9)    PDF(pc) (1473KB)(441)       Save

    General practice in China has developed rapidly in recent years with remarkable progress, but the gap with developed countries in Europe and the United States is still large, and the training system of general practitioners still remains impefect. In Germany, the construction of the primary health care system and the training system of general practitioners have been well developed. Under the system of universal health insurance coverage and hierarchical diagnosis and treatment, a high level of health and patient satisfaction with primary healthcare services among residents have been achieved in Germany. Therefore, this study compares post-graduate education and continuing education of general practice in China and Germany, analyzes the challenges of general practice education reform in China, drawing on the conceptual framework of general practice education in Germany, and proposes targeted ideas and recommendations for solutions as follows: for the standardized residency training of general practice, increase the rotation flexibility as appropriate to facilitate the optimization of trainees' individualized competencies, incorporate the standardized curriculum of psychosomatic medicine and Balint group training to improve trainees' competence in psychosomatic medicine, establish standardized selection criteria and promote standardized training program for faculty of community hospital, and revisit the duration of general practice (including community) rotation after improving the qualifications of general practice faculty of community hospital; for the continuing education, incorporate the special interest and small specialties into the general practice continuing education system to strengthen the functional medical characteristics of general practice and promote the professional diversification of general practitioners, and establish a national unified platform for continuing education in general practice. More practical research and resources are needed to improve the training system of general practitioners in China in the future.

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    Construction of the "Secondary Distribution" Indicator System of Family Doctor Team Performance Based on Contracted Service Fee
    GAO Xiang, CHEN Hong, ZHOU Rong, SHI Jianwei, YU Wenya, LYU Yipeng, ZHOU Liang, WANG Zhaoxin, HUANG Lei
    Chinese General Practice    2024, 27 (16): 1930-1934.   DOI: 10.12114/j.issn.1007-9572.2023.0020
    Abstract271)   HTML6)    PDF(pc) (1285KB)(124)       Save
    Background

    The existing family doctor team performance appraisal system is lack of incentive effect, which has hindered the quality development of contracted family doctor services. However, the performance appraisal system based on family doctor teams includes two processes of "primary distribution" and "secondary distribution", which is more capable of mobilizing the work motivation of the family doctor team members. At present, there is a lack of performance evaluation indicator systems for family doctor assistants and public health physicians, although these two groups of people play an important role in the family doctor team.

    Objective

    To construct "secondary distribution" indicator system of family doctor team performance based on contracted service fee, with regard to the roles of family doctor assistants and public health physicians.

    Methods

    The draft of the "secondary distribution" indicator system of family doctor team performance was preliminarily formulated through literature analysis and semi-structured interview. On the basis of the draft, an expert consultation questionnaire was designed, and two rounds of expert consultation were implemented and completed from October 2021 to April 2022 to develop the "secondary distribution" indicator system of family doctor team performance based on contracted service fee was established.

    Results

    The recovery rates of the two rounds of expert consultation questionnaires was 100.0%. For the secondary distribution system of family doctor assistants and public health physicians, the authority coefficient for the first round of correspondence was 0.742 2 and 0.742 0, respectively. Finally, the "secondary distribution" indicator system of family physician assistants, including 3 first-level and 10 second-level indicators, and the "secondary distribution" indicator system of public health physicians, including 3 first-level and 13 second-level indicators, were constructed.

    Conclusion

    The final "secondary distribution" indicator system of family physician assistants with 3 primary indicators and 10 secondary indicators and "secondary distribution" indicator system of public health physicians with 3 primary indicators and 13 secondary indicators is logical and scientific to a certain extent, reflecting the labor value of family doctor assistants and public health doctors in the family doctor team in providing contracted services, which is conducive to the special incentive function of contracted service fee and needs to be optimized and improved in the actual assessment in the future.

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    Implementation Status and Optimization Strategy of Primary Care Diagnostic Coding in China
    ZHOU Yingda, QU Yiqian, LI Xiaofei, ZHUO Shuxiong, YANG Xi, JIN Hua, YU Dehua
    Chinese General Practice    2024, 27 (16): 1935-1941.   DOI: 10.12114/j.issn.1007-9572.2023.0401
    Abstract282)   HTML3)    PDF(pc) (1298KB)(222)       Save

    With the continuous deepening of the reform of the primary care and health system, the standardization of primary health information has received more and more attention. As an important part of the construction of primary health information, primary care diagnostic coding plays an important role in improving the efficiency of primary care management, promoting the quality control of primary care, and effectively collecting primary care data. However, China has used the disease classification of general hospitals as the primary care diagnostic code for a long time, which not only leads to the chaotic state of non-standard and non-standardized primary care diagnosis, but also causes loss and error in the data collection, record and analysis in primary care. By summarizing the historical development of primary care diagnostic coding at home and abroad, this paper points out five main problems faced by China's primary care diagnostic coding: the lack of attention to primary care diagnostic coding, the lack of unified primary care diagnostic coding leads to the limited development of primary care function and quality in China, the disagreements about which international primary care classifications match the primary care diagnostic codes in China, the various challenges faced by the localization of primary care diagnostic coding, and the lack of talents and tools to evaluate and optimize primary care diagnostic coding in China. On this basis, combined with the development process of foreign primary care diagnostic coding, it is proposed that all parties in China should pay attention to the development of primary care diagnostic coding. While further promoting the construction of primary care information in line with international standards, the national unified primary care diagnostic coding standard should be formulated based on the current trial ICD-11 and ICPC-3 classification as soon as possible, and the sound training system for primary care diagnostic coding talents should be established to further implement and optimize primary care diagnostic coding in China.

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    Research and Effect Evaluation of Internal Performance Management Practice in Community Health Service Center in a District of Beijing
    GAN Jingwen, GONG Yanan
    Chinese General Practice    2024, 27 (16): 1942-1949.   DOI: 10.12114/j.issn.1007-9572.2022.0865
    Abstract320)   HTML12)    PDF(pc) (1510KB)(107)       Save
    Background

    At present, Beijing has formulated a series of performance management policies for community health service centers, most of which focus on assessment and have not yet formed a performance management system. At the same time, there are still many problems in performance management considering the actual work of the centers. On the basis of the original internal performance appraisal system, this study improved the performance management in view of the existing problems, formed a set of performance management system applicable to the district community health service center, provided a reference for the community health service centers to establish a scientific performance management system in the future, and promoted the development of community health service work.

    Objective

    To explore the effect of performance management in community health service center.

    Methods

    In 2019, this group conducted a baseline survey on the current status of performance management in terms of center position setting, assessment indicators and weights, performance feedback and improvement in 18 community health service centers in Tongzhou District, Beijing. The Delphi expert consultation method was used to determine the evaluation indicators of the implementation effect of performance management, and the Internal Performance Management Manual of Community Health Service Centers (hereinafter referred to as the Manual), which contains 6 first-level indicators (number of services, service utilization, service quality, medical staff performance evaluation, patient satisfaction, and target management) and 34 second-level indicators, was finally determined. 2021, the evaluation of the application effect of the Manual was carried out (number of services, service utilization, service quality, medical staff performance evaluation, patient satisfaction, and target management) .

    Results

    The service quantity, service utilization and service quality of key work in 2020 were improved compared with those of the previous year, except for the family doctor contract rate and the real physical examination rate of the elderly, which were slightly lower than the regional average level, other indicators were higher than the regional level; performance management evaluation: Medical staff believed that the salary and workload were relatively matched and very matched increased by 29.8%; the cognition of center development goals, department development goals and individual work priorities increased by 15.6%, 13.2% and 2.6% respectively; the assessment indicators were in line with the actual work increased by 20.6%; reasonableness of index weight value and the secondary performance distribution of departments and stations increased by 19.4% and 8.3% respectively; the incentive that is strong increased by 18.3%; the performance improvement effect increased by 18.1% significantly; the overall satisfaction with performance management increased by 11.8%. Resident satisfaction: satisfaction with chronic disease management, children's health management, medical staff's technical level, and medical treatment results improved to varying degrees. Year-end assessment of district level: except for 1 center whose ranking remained unchanged, the rest of the centers were all improved. Salary: annual per capita incomes of on-the-job workers, doctors, nurses, and preventive and public health personnel increased by 5.2%, 7.6%, 8.4%, and 10.4% respectively, which was forty seven, eighty seven, forty four and thirty nine thousand higher than that of the whole region.

    Conclusion

    After the demonstration of community health service centers with different economic development levels, the application effect of the performance management system is remarkable, which improves the quantity and quality level of key work in the community, enhances the enthusiasm and service ability of medical staff, and then improves the satisfaction of patients, and it has certain promotion value. However, the number of centers that apply performance management system is limited and the time is short, so it is necessary to expand the application scope and continue to track the application situation in the future.

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    Sinicization Based on Community Health Intensity Rating Scale and Its Reliability and Validity Test in Elderly Patients
    LI Hang, LIU Suzhen, NI Yunxia
    Chinese General Practice    2024, 27 (16): 1950-1955.   DOI: 10.12114/j.issn.1007-9572.2022.0684
    Abstract278)   HTML4)    PDF(pc) (1376KB)(163)       Save
    Background

    In the context of the national efforts to promote the development of home care services for the elderly, chronic diseases and disabled patients, the adoption of professional assessment tools that can effectively assess the health of patients in the home environment and meet the needs of care services is an important guarantee to accurately match the needs of patients for home medical care.

    Objective

    To sinicize the Community Health Intensity Rating Scale (CHIRS) and evaluate its reliability and validity in the elderly patients with chronic diseases in the community.

    Methods

    After obtaining authorization from the original author, the translation, back translation and cultural adaptation process of the Brislin model were followed to form the Chinese version of CHIRS. From March to June 2021, a convenience sampling method was used to select elderly patients managed by a community health service center (station) in Chengdu as the research subjects. Expert consultation was used to evaluate the content validity of the scale; the internal consistency coefficient was used to test the reliability of the scale and to verify its practicality.

    Results

    A total of 244 patients were investigated and completed the household questionnaire, with a valid recovery rate of 100.0%. The expert consultation results showed that the S-CVI/ave of the Chinese version of CHIRS was 0.98, and the I-CVI ranged from 0.71 to 1.00; the overall Cronbach's α coefficient was 0.884, and the Cronbach's α coefficients for the four dimensions ranged from 0.593 to 0.787, the predictive validity results showed that the Spearman correlation coefficients of CHIRS result with self-rated health status and demand for home care services were -0.611 (P<0.001) and 0.584 (P<0.001) .

    Conclusion

    After sinicization and localization modification, the Chinese version of CHIRS has better reliability and reference value, which can be used to evaluate the health status and demand for home care services of elderly patients with chronic diseases in the community.

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    Implementation Status, Problem Analysis, and Policy Recommendations of Hypertension Management in Primary Care in China from the Perspective of Health System Based on Semi-structured Interview
    WANG Yao, QIN Tingting, GU Mingyu, BAI Xinyuan, QIAO Kun, YANG Yutong, LI Xingming
    Chinese General Practice    2024, 27 (13): 1544-1549.   DOI: 10.12114/j.issn.1007-9572.2022.0886
    Abstract488)   HTML33)    PDF(pc) (1217KB)(241)       Save
    Background

    Hypertension is a common chronic non-communicable disease affecting the health of the people in China. As an important gateway for hypertension management and control, the management ability of primary care directly affects the management effect. The current status and common rules of hypertension management in primary care in China need to be further explored.

    Objective

    To understand the current status of hypertension management in primary care in China, summarize the typical experience, and provide suggestions for the optimization of hypertension management in China.

    Methods

    From November to December 2021, semi-structured interviews were conducted with 29 hypertension management stakeholders in five provinces in China. Guided by the World Health Organization's health system, the interviews were analyzed from six dimensions of leadership and governance, service delivery, health workforce, health financing, access to medicines and equipment, and health information system.

    Results

    For leadership and governance, hypertension management in primary care mainly relies on contracted family doctor service, and requires the collaborative management of medical institutions and public health departments. In terms of service provision, general practice and specialty integration services should be provided to meet the individual medical needs of patients. For health workforce, community general practitioners are the main force of hypertension management in primary care, and their work motivation should be improved by performance appraisal and distribution according to their work. For health financing, hypertensive patients can obtain preferential policy support of medical insurance reimbursement at primary care. For medicine accessibility, basic medical equipment and essential hypertension drugs are available in primary care. For health information system, the regional medical and health information platform can realize health information sharing and service coordination among contracted patients.

    Conclusion

    Primary health care institutions are responsible for the long-term follow-up and management of hypertension patients. It is necessary to further enhance the capacity of primary health care comprehensive management and primary health service supply, strengthen the capacity building of primary health care personnel, improve the reimbursement and payment system of medical insurance, improve the drug and equipment conditions for hypertension treatment in primary care, and effectively empower hypertension management in primary care through informatization, which can effectively improve hypertension management in primary care.

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    Policy Analysis on Children's Hierarchical Medical System between Beijing and Shenzhen
    LIU Shuyan, YAO Mi, ZHANG Jiawei, QI Zhennan, QI Jianguang, XIAN Junfang, CHI Chunhua
    Chinese General Practice    2024, 27 (13): 1550-1555.   DOI: 10.12114/j.issn.1007-9572.2023.0110
    Abstract316)   HTML8)    PDF(pc) (1248KB)(107)       Save
    Background

    In order to solve the children's medical dilemmas of poor accessibility and high cost, a hierarchical medical system has been carried out in our country. No systematic research on policy analysis of children's hierarchical medical system has been reported in China at present.

    Objective

    Beijing and Shenzhen are the first pilot cities of the hierarchical medical system, but there are obvious differences in the status of community health services for children. This study aims to explore the impact of policies on community health services for children by analyzing the policies in these two cities.

    Methods

    According to the research framework of policies on community health services developed by an expert group (community first contact care, dual referral, medical alliance, salary compensation mechanism, pediatric professional training, publicity, rural medical accessibility), policy documents about hierarchical medical services for children were searched from the official website of Beijing Municipal Government, Beijing Municipal Health Commission, Shenzhen Municipal Government, and Shenzhen Municipal Health Commission. Compare the number and content of policies that meet the inclusion and exclusion criteria in the two cities and analyze similarities and differences.

    Results

    Thirty-five policy documents that fit the research framework were selected from 6 953, of which 27 were from Beijing and 8 from Shenzhen. Both cities have policies on medical alliances, wage incentives and pediatric training. Compared with Shenzhen, Beijing has policies on publicity, and rural medical accessibility, but not on community first contact care and dual referral.

    Conclusion

    It may be of great significance to improve the situation of community health services for children by implementing the community first contact care or increasing the gap in medical insurance payment ratio, completing the indications for dual referral, promoting the medical alliance, salary compensation mechanism and training of pediatric skills policies.

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    Development of the "First Distribution" Indicator System of Family Doctor Team Performance Based on Contract Service Fee
    CHEN Hong, ZHOU Rong, SHI Jianwei, YU Wenya, LYU Yipeng, ZHOU Liang, GAO Xiang, HUANG Lei, WANG Zhaoxin
    Chinese General Practice    2024, 27 (13): 1556-1560.   DOI: 10.12114/j.issn.1007-9572.2023.0021
    Abstract313)   HTML7)    PDF(pc) (1243KB)(135)       Save
    Background

    The family doctor contract service is being vigorously promoted. Compared with the individual performance appraisal scheme, the performance appraisal scheme based on the family doctor team including the two processes of "first distribution" and "secondary distribution" is more capable of mobilizing the work motivation of family doctor team members, thus improving service efficiency and quality.

    Objective

    To develop the "first distribution" indicator system of family doctor team performance based on contract service fee.

    Methods

    The draft of the "first distribution" indicator system of family doctor team performance was preliminarily formulated through literature analysis and semi-structured interviews. On the basis of the draft, an expert consultation questionnaire was designed, and two rounds of expert consultation were implemented and completed from October 2021 to April 2022 to develop the "first distribution" indicator system of family doctor team performance based on contract service fee.

    Results

    The recovery rate of the two rounds of expert consultation questionnaires was 100.0%. The authority coefficient of the first round of correspondence was 0.761 6, and the Kendall coordination coefficients of the two rounds of consultations were 0.067 (P<0.001) and 0.712 (P<0.001), respectively. Finally, the "first distribution" indicator system of family doctor team performance was finally constructed, including 3 primary indicators and 15 secondary indicators.

    Conclusion

    The performance allocation system constructed in this study based on contract service fee, which includes three primary indicators (effective contracting, effective service, and effective fee control), has a certain degree of logic and scientificity that reflects the labor value of the contracted service provided by the family doctor team, and is conducive to special incentive effect of the contract service fee.

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    The Role of a Ladderlike Communication Skill Course on Fostering Doctor-Patient Communication Competence of Students in Rural-oriented Free Tuition Medical Education Program
    CHEN Enran, SHEN Ying, WEI Yuning, WEI Siyu
    Chinese General Practice    2024, 27 (13): 1561-1567.   DOI: 10.12114/j.issn.1007-9572.2023.0215
    Abstract370)   HTML12)    PDF(pc) (1340KB)(253)       Save
    Background

    The phase of undergraduate medical education is the starting point for fostering communication competence of students in Rural-oriented Free Tuition Medical Education Program (RTME), which lays the foundation both for communication competence training in the postgraduate education phase and performing effective communications with patients and their relatives, colleagues, and other health personnel in the career life of general practitioners (GPs). It is of great practical significance to explore how to improve quality of doctor-patient communication education in the stage of undergraduate medical education and develop doctor-patient communication competence of the RTME students.

    Objective

    To explore the role of the ladderlike communication skill course on fostering doctor-patient communication competence of students in rural-oriented free tuition medical education program.

    Methods

    A total of 259 RTME students of Grade 2019 were selected from Guangxi Medical University in September 2019 to establish Cohort 1, and 262 undergraduate medical students of Grade 2019 were selected to establish Cohort 2. From September 2019 to January 2022, the students in Cohort 1 were trained in a ladderlike communication skill course lasting for five consecutive semesters; from September 2021 to January 2022, the students in both cohorts were trained in a doctor-patient communication course. The final exam scores and process assessment scores of the two cohorts on the doctor-patient communication course were compared and the evaluation of teaching effectiveness and satisfaction of ladderlike communication skill course were investigated in the students in Cohort 1.

    Results

    The RTME students achieved significantly greater total scores for the final exam of the doctor-patient communication course, in which the RTME students performed better on the sections of case analysis and small essay, but worse on the single-choice question section compared to the undergraduate medical students (P<0.05). Similarly, the RTME students obtained higher scores on the process assessment of the doctor-patient communication course than undergraduate medical students, resulting from higher scores on the dimensions of information collection, information giving, negotiation and resolution, and nonverbal communication skills (P<0.05), and there was no statistically significant difference in the scores on the dimension of establishing first impression (P>0.05). Over 80% of RTME students felt satisfied or absolutely satisfied with the content, pedagogical measures, faculty, schedule and effects of the ladderlike communication skill course, and more than 60% believed it helped or absolutely helped promote learning interest, increase confidence to encounter difficult patients, and raise multiple competence, including empathy, doctor-patient communication, language expression, problem resolution, and team work.

    Conclusion

    The ladderlike communication skill course significantly elevates the effects of doctor-patient communication education in the phase of undergraduate medical education for the RTME students, facilitates the development of doctor-patient communication competence and other comprehensive competence. The ladderlike course mode is an effective measure fostering doctor-patient communication competence of medical students in medical education, and makes a useful reference for communication competence training for postgraduate education and continuing education of general practice.

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    Construction of Evaluation Index System for Post Competency of Primary Care General Practitioners
    WANG Xingyou, SU Qiaoli, LI Shuangqing, CHIEN Ching-Wen
    Chinese General Practice    2024, 27 (13): 1568-1572.   DOI: 10.12114/j.issn.1007-9572.2023.0340
    Abstract362)   HTML11)    PDF(pc) (1391KB)(1134)       Save
    Background

    Hierarchical diagnosis and treatment system is crucial for deepening the medical and health system reform and establishing the basic medical and health system with Chinese characteristics. Primary care institutions play an essential role in hierarchical diagnosis and treatment system by assuming the role of "gatekeepers" of residents health. The post competency of general practitioners, who are the core of primary care institutions, significantly influences the service capacity of these institutions.

    Objective

    To construct an indicator system for the evaluation of post competency of general practitioners in primary care institutions.

    Methods

    From September to December 2022, 13 medical professionals were consulted through two-round Delphi expert consultation method; the hierarchical analysis and entropy method was used to calculate the weights of the indicators.

    Results

    The indicator system was optimized and sifted through two rounds of Delphi expert consultation, the evaluation system of primary general practitioners was finally constructed, consisting of 5 primary indicators and 27 secondary indicators. The weights of the indicators at all levels were clarified through the hierarchical analysis combined with the entropy method, in which the basic public health service capacity indicator had the highest weight and was the core indicator. The indicator system was tested for reliability and validity by small samples, and all of them were at an acceptable level.

    Conclusion

    An indicator system for evaluation the post competency of general practitioners in primary care institutions was constructed, contributing to the selection and appointment of general practitioners, which will provide an objective reference for the evaluation of post competence of general practitioners in primary care institutions.

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    Design and Development of Scales in Primary Care: Practical Steps and Statistical Methods
    WANG Fei, TANG Jingqi, SUN Xiaonan, SUN Xinying, LI Jun, MENG Xingxing, WU Yibo
    Chinese General Practice    2024, 27 (13): 1573-1583.   DOI: 10.12114/j.issn.1007-9572.2022.0819
    Abstract527)   HTML13)    PDF(pc) (1640KB)(608)       Save

    This study outlines statistical methods and practical steps for designing and developing valid and reliable questionnaires in primary care. A series of studies on questionnaire development and scale design are reviewed and a standardized process for scale design in the primary care is developed. The process involves key and practical steps in the scale design process as well as statistical methods, which is illustrated with examples of previous relevant studies within the field. The suggested seven-step approach to developing a questionnaire in the primary care is: (1) defining the construction of measurement; (2) generating the pool of items; (3) selecting the scoring system and response format; (4) pre-testing (assessing content validity and face validity, etc.) ; (5) eliminating items by item analysis; (6) evaluating the scale initially, including evaluating the reliability and validity of the scale, and factor analysis or Rasch analysis; (7) re-evaluating the scale to re-examine the nature of the scale, including retesting reliability and constructing validity. In general, the studies on scale design should strictly follow the standardized steps of scale development, and the integrated use of Rasch model and factor analysis can make the measurements more objective.

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    Basic Design and Implementation Steps for Cross-sectional Studies in General Practice and Primary Care
    LI Xueying, KANG Xiaoping, CHI Chunhua, WANG Xicheng, SHANG Meixia, ZHOU Guopeng, GAO Chang, PAN Zihan
    Chinese General Practice    2024, 27 (13): 1584-1593.   DOI: 10.12114/j.issn.1007-9572.2022.0905
    Abstract550)   HTML20)    PDF(pc) (1567KB)(266)       Save

    Cross-sectional study is one of the classic research design methods, which is widely used in clinical research. Cross-sectional study designs are used to answer a large number of scientific questions in general practice research. This includes not only the investigation of population health characteristics, disease characteristics or health service status, but also a variety of research scenarios such as the construction of disease screening and diagnosis methods for community people. Therefore, this paper will sort out and summarize the key points of cross-sectional research in the field of general medicine, and provide reference for future research work. In the field of general practice, cross-sectional studies can be used for status description, comparative analysis, correlation factor analysis and exploration of community screening diagnostic methods. The clinical development of cross-sectional studies should include two stages, study design and study implementation. The design stage includes accurate extraction of study objectives, defining clinical factors such as study population, study factors and outcome indicators, and determining the method of sample acquisition, determining the basis for sample size and rational statistical analysis strategies. In the implementation stage, complete research plan and case report form should be used to present research design ideas, and data collection should be carried out under the premise of ethical approval. Meanwhile, quality of data management and statistical analysis methods in the plan should be strictly implem.

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