Service Quality Evaluation of Revised SERVQUAL Scale Based on PZB Model in Health Management Service for Community Hypertension and Type 2 Diabetes Patients
HE Yan-hong, XU Qin-er, HUANG Zheng, DING Jing-ying, JIN Mei-hua
Chinese General Practice . 2016, (29): 3601 -3606 .  DOI: 10.3969/j.issn.1007-9572.2016.29.020

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