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    Study on Quality Evaluation of Community Health Service of Patients with Multiple Chronic Diseases Based on Ratchet Effect: Taking Medical Insurance as a Moderator Variable
    WANG Na, ZHAI Fangming
    Chinese General Practice    2026, 29 (08): 982-987.   DOI: 10.12114/j.issn.1007-9572.2024.0321
    Abstract746)   HTML4)    PDF(pc) (1504KB)(24)       Save
    Background

    Multiple chronic diseases have become an important characteristic of the development of chronic diseases, the chronic disease response method based on community health services has been recognized as one of the most cost-effective solutions, the quality of community health services affects the well-being of the public. Ratchet effect is beneficial for behavioral research, and we can provide useful reference for the evaluation of community health service quality for patients with multiple chronic diseases based on the perspective of doctor-patient behavior.

    Objective

    Research on the influencing factors of community health service' quality evaluation for patients with multiple chronic diseases based on ratchet effect.

    Methods

    Using multi-stage sampling method to select patients with multiple chronic diseases as the research subjects from 18 communities in Guangzhou, Guangdong Province, during July to August 2023. The community health service quality assessment questionnaire was used the PCAT scale developed by the Johns Hopkins Primary Care Center in the United States. Exploring the impact on the evaluation of community health service quality for patients with multiple chronic diseases under the moderation effect of medical insurance by constructing a multiple linear regression model.

    Results

    We included 282 subjects with 129 males and 153 females, their average age was (38.0±8.0) years old. Married accounted for the majority of the participants, with 165 (58.51%); local residents predominated, with 215 individuals (76.24%); the distribution of educational backgrounds was balanced, with postgraduates constituting the largest group: 112 individuals (39.73%); the majority of residents' monthly income were below 5 000 yuan, with 163 individuals (57.80%); a total of 242 participants (85.81%) reported their health status as good or very good; the majority of participants were covered by public healthcare, urban employee social insurance, and urban resident social insurance, with 239 individuals (84.75%). The PCAT score for patients with multiple chronic conditions was (104.47±13.63) points. Statistically significant differences (P<0.05) were observed in PCAT scores based on different monthly income levels and health statuses. There was a statistically significant difference (P<0.05) in PCAT among institutions which had two levels of familiarity with multiple chronic diseases' patients, and the same for variations in willingness to utilize primary care services. Medical insurance had a positive moderating effect on the evaluation of community health service quality for patients with multiple chronic diseases (P<0.05). The behavior indicators of doctor-patient relationship had a ratchet effect on the evaluation of community health service quality for patients with multiple chronic diseases. That is to say, the higher the familiarity of community health service institutions with patients with multiple chronic diseases and the stronger the intention of patients with multiple chronic diseases to seek medical treatment at the grassroots level, the higher the evaluation of the quality of community health services for patients with multiple chronic diseases, it showed a phenomenon of only increasing without decreasing.

    Conclusion

    Medical insurance can enhance the evaluation of community health service quality by patients with multiple chronic conditions. The state should continue to introduce beneficial policies for improving the patients' medical experience. At the same time, we should advocate for the establishment of effective two-way communication between doctors and patients. Furthermore, we should continue to strengthen the awareness of primary care for patients with multiple chronic diseases.

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    The Health-related Quality of Life of Rural Women in the Southern Mountainous Regions of Ningxia Hui Autonomous Region and Its Impact on the Utilization of Health Services
    HU Qi, XU Ning, MA Ximin, HE Jiahui, QIAO Hui
    Chinese General Practice    2026, 29 (08): 988-996.   DOI: 10.12114/j.issn.1007-9572.2023.0912
    Abstract155)   HTML5)    PDF(pc) (1865KB)(26)       Save
    Background

    With economic development and urbanization accelerating, rural women have become the primary labor force in their families, yet their health-related quality of life (HRQOL) is not optimistic. In the southern mountainous regions of Ningxia Hui Autonomous Region, due to geographical remoteness and limited educational levels, local rural women are more prone to neglecting their own health status.

    Objective

    To investigate the HRQOL of rural women in the southern mountainous regions of Ningxia Hui Autonomous Region and its impact on health service utilization, providing a theoretical basis for improving rural women's quality of life and rationally allocating health resources.

    Methods

    From July to October 2019, a multi-stage cluster random sampling method was used to survey 4 682 women from four counties in Ningxia Hui Autonomous Region. Demographic characteristics, family characteristics, health service accessibility, health status, HRQOL, and health service utilization information were collected. HRQOL was measured using the European Quality of Life-5 Dimensions-3 Levels (EQ-5D-3L) scale. A conditional Logistic regression model was used to analyze the impact of HRQOL on health service utilization.

    Results

    The two-week outpatient visit rate for women in the southern mountainous regions of Ningxia Hui Autonomous Region was 12.43% (582/4 682), the one-year hospitalization rate was 22.53% (1 055/4 682), and the mean health utility value was (0.88±0.15). Among the five dimensions of the EQ-5D-3L, self-reported pain/discomfort had the greatest impact on outpatient service utilization (OR=1.797, 95%CI=1.470-2.196, P<0.05) and inpatient service utilization (OR=1.791, 95%CI=1.512-2.121, P<0.05). Multivariate Logistic regression analysis showed that, after adjusting for confounding factors, health utility values had an impact on both outpatient service utilization (OR=0.291, 95%CI=0.172-0.494, P<0.05) and inpatient service utilization (OR=0.239, 95%CI=0.146-0.391, P<0.05).

    Conclusion

    The quality of life of rural women in western China is not optimistic, and HRQOL is closely related to health service utilization. Therefore, it is necessary to further strengthen the construction of the primary health service system.

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