Conceptual Framework Model of Performance Evaluation of Family Doctors' Contracted Services

doi:10.12114/j.issn.1007-9572.2019.00.127

Abstract

Abstract: On the basis of a comparative analysis of common international frameworks for healthcare performance evaluation，we developed clear ideas for establishing a family doctors' performance appraisal framework in the delivery of contracted services in China，determined its contents，and divided it into five subscales（structure，input，process，output，outcomes）using content analysis.Moreover，output and outcomes of family doctor services were distinguished from the demand-supply perspective.Our framework can provide guidance for the establishment of a scientific family doctors' performance management mechanism in the delivery of contracted services.

Key words: Contracted services of family doctors, Performance evaluation, Concept formation

摘要： 通过对当前卫生领域常用绩效评价概念框架进行比较总结，理清家庭医生签约服务绩效评价概念框架的构建思路，明确概念框架的内容，将家庭医生签约服务绩效评价的框架概念化为结构、投入、过程、产出、结果5个维度，并从供需方角度区分家庭医生签约服务的产出、结果。该概念框架可为建立科学的家庭医生签约服务绩效管理机制提供思路。

关键词: 家庭医生签约服务, 绩效评价, 概念形成

HUANG Jinling,CONG Ziwei,YANG Yang, et al. Conceptual Framework Model of Performance Evaluation of Family Doctors' Contracted Services [J]. Chinese General Practice, 2019, 22(13): 1516-1521. DOI: 10.12114/j.issn.1007-9572.2019.00.127.
黄锦玲,从紫薇,杨阳等. 家庭医生签约服务绩效评价的概念框架[J]. 中国全科医学, 2019, 22(13): 1516-1521. DOI: 10.12114/j.issn.1007-9572.2019.00.127.

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